Virtual Office + Virtual Mailbox by PilotoMail
You’ve got work to do, whether remote or on-the-go. We designed our Virtual membership to get your business moving and grooving in no time, wherever you are. It features a Virtual Office by Piloto151 － with a physical business address, documents to fast-track permitting, and access to our coworking space － and a Virtual Mailbox by PilotoMail to view and manage your snail mail online. Explore why it’s way better than a P.O. Box.
Our Virtual membership is perfect for the on-the-go entrepreneur or remote-friendly company that needs a business address to call home. Every month you get 1 complimentary conference room hour and 3 day passes to use in our Old San Juan location or every location with a Global Pass. Add-on more with your member discount.
Compliment your membership with Soft Landing services, a one-stop-shop to start and grow your business including certification under Act 60 and the rest of Puerto Rico’s world-class tax incentives.
Virtual mailbox for your postal mail
View and manage your postal mail online. As you receive notifications on your incoming mail, simpy log in and make action requests such as open and scan, forward mail to anywhere in the world, doorstep delivery, deposit check, and schedule curbside pickup.
As a Commercial Mail Receiving Agency, PilotoMail features an easy and seamless process to ensure compliance with U.S. Postal Service regulations.
Piloto’s All-Inclusive Amenities
All Piloto 151 memberships are month-to-month, with the flexibility to upgrade or downgrade your membership and without requiring long-term commitment. It’s a win-win.
Mail Management and Handling
As a United States Postal Certified Mail Receiving Agency, Piloto 151 is fully compliant with federal laws and regulations to receive and handle your mail. Featuring our sophisticated mail handling service and our digital mailbox, Piloto Mail, you can choose how we handle each piece of mail you receive.
- Exclusive premium business address use: Use our prime business addresses as your main business address for everything (business or personal correspondence, official government documents, permitting, bank account, business cards, etc.
- Digital scanning of all mail to your virtual mailbox: Up to 40 pages per month and 50 for Virtual Global memberships. Additional pages at $0.10 per page.
- Mail forwarding worldwide: We will forward your mail to the moon and back. No handling fees are included, but forwarding postage is charged separately. As a standard, we use USPS Flat Rate unless otherwise specified.
- Unlimited Shred Requests: We’ll shred your unwanted mail at no cost.
- Drive-thru mail pickup services: curbside pickup is available with a 30-minute notice.
The Virtual membership includes a virtual mailbox by PilotoMail so you’re sure to access and receive important snail mail and packages no matter where you are. It is included in your membership… for free!
How It Works:
You will be notified via native app alerts or emails of your new incoming mail, see a photo of every piece of correspondence, and choose how to you want each piece handled.
- Easy-to-use and intuitive interface to view pictures of each mailpiece and decide how you want it handled.
Fully automated compliance process – no more paper shuffling!
- Make and automate snail mail handling requests with a click of a button:
- Mail forwarding worldwide (postage fees apply)
- Open & Scan
- Check Deposit ($75/deposit)
- Shredding / Recycling
- Schedule Onsite / Curbside Pickups with 30-minutes’ notice
- Schedule Doorstep Delivery (delivery charges apply)
- Internal transfer to any Piloto 151 location
- Designate authorized managers, recipients, and pickup staff to help you handle all those packages and important notifications.
High-Speed Internet & Emergency Backup
Connect through Wi-Fi to Aeronet’s Gigabit1. Stay secure with no interruptions with network redundancy and Fortinet’s internet security.
Copy Center with Business-Class Printer
As a member, you receive your own personal code to print in our Milla de Oro Copy Center. You can print, scan to email, and make copies. You will be charged at the end of the month: $0.10/copy for B&W and $0.20/copy for Color.
Open and inspiring common areas
Our outdoor terrace and lounges are tailor-made spaces perfect for quick meetings with a guest, take a call, and enjoy a coffee break.
As a member, you receive complimentary conference room hours. Add more as you need with member discount for $30/hour.
Stocked kitchen with complimentary freshly-brewed coffee, tea, refreshments and snacks, and refrigerators and microwaves to prep your lunch.
Business Hours & Access Control
Piloto staff is onsite Monday to Friday from 9:00 AM – 5:00 PM for tours, reception services, and front-desk help. With a dedicated membership, you get your own 24/7 personal access to the Milla de Oro location.
Private Phone Booths
Available in Milla de Oro and Santurce Parada 18, our phone booths are quiet spots to take a private call.
During the evening, our cleaning crew does their stuff to keep all Piloto locations looking their best. This includes deep cleaning and disinfecting of all surfaces, inclusive of private offices and workstations. The refrigerator is cleaned out on Fridays in order to keep it fresh (except anything noted by a member).
Backup Power Generator and Water Cistern
All Piloto151 locations are equipped with a water cistern and power generators in case of emergencies or power outages.