Virtual mailbox in Puerto Rico, Piloto style.

Virtual Office

(787) 501-2048

Virtual office featuring a
virtual mailbox by PilotoMail

If you’re moving to Puerto Rico or have work to do here, whether remote or on-the-go, with our virtual mailbox, you can manage your postal mail online. We are a USPS partner with CMRA certification authorized to handle physical mail digitally to ensure privacy and compliance in virtual mail service management.  


Our virtual mailbox provides your business with a physical business address and a digital app to manage mail. Check and monitor your postal mail and packages from your desktop or smartphone. Instantly decide to have your mail forwarded, opened and scan its contents, shredded, or ready for pick up. This is also the first step if you are moving to Puerto Rico – getting a business address. 


The Virtual Offices


Our Virtual membership features all the perks to get started. 

$75/ month


Our Virtual Global membership features all the perks of a Virtual Office, plus a Global Pass to cowork from all Piloto locations. 

$100/ month

The Virtual Offices

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Our Virtual Global membership features all the perks of a Virtual Office, plus a Global Pass to cowork from all Piloto locations. 

$100/ month

How it works

Here’s your monthly breakdown with a virtual membership. 


Sign in to your virtual mailbox, view your mail, and make handling requests. Schedule a pick up, forward, even a check deposit. Receive packages from all couriers, not just USPS.


Every month, virtual members get 1 conference room hour and 3 day passes to cowork. Check in to your preferred Piloto151 location, choose a spot, plug in and play.

All-inclusive amenities

Extra extra. Read all about it.

Piloto 151 memberships have flexible commitments. Upgrade or downgrade your membership without requiring long-term contracts. It’s a win-win.

As a United States Postal Certified Mail Receiving Agency, Piloto 151 is fully compliant with federal laws and regulations to receive and handle your mail. Featuring our sophisticated mail handling service and our digital mailbox, Piloto Mail, you can choose how we handle each piece of mail you receive.

  • Exclusive premium business address use: Use our prime business addresses as your main business address for everything (business or personal correspondence, official government documents, permitting, bank account, business cards, etc.
  • Digital scanning of all mail to your virtual mailbox: Up to 40 pages per month and 50 for Virtual Global memberships. Additional pages at $0.10 per page.
  • Mail forwarding worldwide: We will forward your mail to the moon and back. No handling fees are included, but forwarding postage is charged separately. As a standard, we use USPS Flat Rate unless otherwise specified.
  • Unlimited Shred Requests: We’ll shred your unwanted mail at no cost.
  • Drive-thru mail pickup services: curbside pickup is available with a 30-minute notice.

All Piloto memberships feature a virtual mailbox by PilotoMail so you’re sure to access and receive important snail mail and packages no matter where you are. It is included in your membership… for free!

How It Works:

You will be notified via native app alerts or emails of your new incoming mail, see a photo of every piece of correspondence, and choose how to you want each piece handled.

  • Easy-to-use and intuitive interface to view pictures of each mailpiece and decide how you want it handled.
    Fully automated compliance process – no more paper shuffling!
  • Make and automate snail mail handling requests with a click of a button:
    • Mail forwarding worldwide (postage fees apply)
    • Open & Scan
    • Check Deposit ($75/deposit)
    • Shredding / Recycling
    • Schedule Onsite / Curbside Pickups with 30-minutes’ notice
    • Schedule Doorstep Delivery (delivery charges apply)
    • Internal transfer to any Piloto 151 location
  • Designate authorized managers, recipients, and pickup staff to help you handle all those packages and important notifications.

After signing up for any of our memberships, you will receive three documents to begin the permitting process and operate your business in Puerto Rico. You will need to have these on hand when applying for a Carta de Consulta to work under our Permiso Único (Single Permit).

Read more here.

Connect through Wi-Fi to Aeronet’s Gigabit1. Stay secure with no interruptions with network redundancy and Fortinet’s internet security. 

Members can print, scan to email, and make copies.

Charges will be added to your account.

  • $0.10/copy for B&W
  • $0.20/copy for color

Our lounges, indoor patios, and terraces are perfect for getting to know our community, quick meetings with a guest, taking a call, and enjoying a coffee break.

Each month, virtual members get 1 complimentary conference room hour. They do not roll over to the next month, but you can add on more with a 40% member discount. 

Check out our meeting spaces here

Stocked kitchen with complimentary freshly-brewed coffee, tea, refreshments and snacks, and refrigerators and microwaves to prep your lunch.

Piloto staff is onsite Monday to Friday from 9:00 AM – 5:00 PM for tours, reception services, and front-desk help.

Day passes and conference room hours for Virtual and Virtual Global members are exclusive during these hours.

A Virtual Global membership gives you access to cowork from any of our locations with day passes.

Available in Milla de Oro and Santurce Parada 18, our phone booths are quiet spots to take a phone or video call.

During the evening, our cleaning crew does their stuff to keep all Piloto locations looking their best. This includes deep cleaning and disinfecting of all surfaces, inclusive of private offices and workstations. The refrigerator is cleaned out on Fridays to keep it fresh (except anything noted by a member). 

All Piloto151 locations are equipped with a water cistern and power generators in case of emergencies or power outages.

Virtual mailbox
by PilotoMail

View and manage your mail remotely as you move to Puerto Rico

As you receive notifications on your incoming mail, simply log in to your virtual mailbox and make action requests such as open and scan, forward mail to anywhere in the world, deposit check, and schedule curbside pickup.

Add-on more day passes

Cowork from our designated coworking areas, lounges and indoor patios, connect via Wi-Fi to Aeronet‘s Gigabit1, and fuel up from our stocked kitchen with coffee, tea and snacks.


/ 1 day pass


/ 5 day passes


/ 10 day passes

Month-to-Month Flexibility

Mail Management and Handling

Virtual Mailbox

High-Speed Internet and Emergency Backup

Copy Center with Business-Class Printer

Open and inspiring common areas

Conference Rooms

Complimentary Goodies

Month-To-Month Flexibility

All Piloto 151 memberships are month-to-month, with the flexibility to upgrade or downgrade your membership and without requiring long-term commitment. It’s a win-win.

Discounts that make you smile

Enjoy discounts and special offers from cloud services, restaurants, hotels, parking lots, insurance providers, and more.

Still have questions?
We're glad you asked.

Keep reading.

With a Virtual membership, each month you get 3 complimentary day passes and 1 complimentary conference room hour to use in your home coworking location. The day passes and conference room hours are available to use during business hours.

A Virtual Global membership includes a Global Pass to use the complimentary 3 day passes and book the conference room at any Piloto location. Mail pickup would be one designated location.

Our day passes are coworking passes for members and visitors with all the essentials to get things done. It provides access exclusively to cowork from our open space layout, indoor patios, phone booths, and lounges.

Other perks include Aeronet’s Gigabit1 & Wi-Fi and on-demand conference room usage at a 20% discount.

Day passes are valid for 1 person per day during our business hours. Complimentary day passes do not roll over.


  • ​1 day pass: $35.00
  • 5 day passes: $140.00
  • 10 day passes: $245.00​

Members with Global Pass

  • ​1 day pass: $20.00
  • 5 day passes: $80.00
  • 10 day passes: $140.00​

Complimentary day passes do not roll over, but as a Virtual member you get 3 new day passes every month and can add more at 40% discount.

Our Virtual Membership is exclusive to one location. Upgrade to a Virtual Global Membership ($100/month) which includes a Global Pass to cowork from any of our locations during business hours.

If you are moving to Puerto Rico, there first thing you will need is a business address. Piloto virtual mailbox will get you settled with that. The next steps, including assistance with Act 60, business permits, housing considerations, drivers license registration and all other items, Piloto 151 is your ‘one stop shop’ to serve as a relocation hub.

Piloto 151 staff is onsite between 9:00 AM – 5:00 PM, Monday through Friday. Day passes and conference room usage is available exclusively during these hours. For members with dedicated memberships, Estación, Estudio, or Suite membership, your location is accessible 24/7.

Typical services range from mail forwarding, check deposit, copy center printing, additional day passes, conference hours, and parking.

Piloto memberships lets you work under our Unique Permit and our business address. You can cross that off your list.

After signing up for any of our memberships, you will receive 3 documents to fast-track permitting and register to operate your business in Puerto Rico. You will need to have these on hand when applying for a Carta de Consulta to work under our Permiso Único (Single Permit). 

Read more on how permitting works here.

Head over to Booking to view availability, call front desk, or visit your account. Our conference room can be booked in 30-minute intervals during our business hours. Bookings outside of these times are subject to availability and an after-hour fee.

We're in good company.

Our ergonomic chairs, high-speed internet, security, and mail management platform are provided by our partners who offer our members unparalleled service.