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Getting mail at Parada 18

Piloto 151 and Mail Compliance

Piloto 151 is proud to be a CMRA. We’re your personal mail concierge, providing private mailboxes, forwarding, and reshipping. Explore CMRA compliance, the golden ticket (Form PS 1583), and our identity verification process.

Unlocking the Mystery: What is a CMRA?

Ever wondered about the magic behind our mail services at Piloto 151? Well, here’s the scoop: Piloto 151 is proud to be a CMRA, which stands for Commercial Mail Receiving Agency. Now, if you’re scratching your head, don’t worry – we’re here to break it down for you.

In a nutshell, a CMRA is a business that acts as the middleman between you and the Postal Service. Think of it as your personal mail concierge! We provide private mailboxes, mail forwarding, and reshipping services for individuals and businesses alike. It’s a game-changer for those who don’t have a fixed office or address, catering to remote workers, frequent travelers, and businesses with operations spanning different locations.

Navigating the Mail Compliance Landscape

Being a CMRA comes with responsibilities, especially when it comes to playing by the rules set by postal authorities and government agencies. Enter CMRA compliance – the set of guidelines ensuring the secure, private, and proper handling of your mail. Here are two things we need from you to be mail compliant:

1. Form PS 1583
When you get a private mailbox (PMB) with us, you must complete Form PS 1583, also known as the Application for Delivery of Mail Through Agent. This form (which you fill out all through our platform) gives us the green light to accept mail on your behalf. It’s the behind-the-scenes paperwork that makes the magic happen.

2. ID verification
But we’re not stopping there – we take security seriously. To combat mail fraud and keep your information safe, CMRAs are required to verify a customer’s identity before providing mailbox services. When you sign up for a PMB, we’ll need two forms of identification from you, and one of them must have a photo. Think government-issued IDs like a driver’s license or passport, and they need to be current – no expired IDs allowed.

Social Security cards, credit cards, and birth certificates are not acceptable forms of identification.
📌 Here is a list of acceptable IDs in our Cheat Sheet (you can also quickly reference this when filling out the new CMRA Form PS 1583).

Need help with your CMRA form?

You can follow the prompts in PilotoMailour mail management software, to fully access your virtual mailbox (steps here). You’ll need your two IDs and sign our CMRA form, all through the platform. You can also reach out to our stellar support team at info@piloto151.com or 787-501-2048 for assistance.

About Piloto 151

Piloto 151 is the destination for virtual offices, flexible workspaces, and private office space. With coworking spaces in the heart of San Juan, Puerto Rico, our spaces have been designed to inspire creativity, cultivate connections, and celebrate wins. 

Let us help you prepare your business for landing in paradise, from incorporating your business, getting a physical business address, and virtual mailbox services to permitting and certification under Puerto Rico’s world-class tax incentives, including Act 60. Contact us to get started.